• Mon - Fri: 8:00am - 7:00pm

Onsite Technician

Ozlink IT offers customers a variety of fee-based onsite IT services for hardware and software-related issues, email or data recovery problems, troubleshooting, network access etc. We support most windows-based desktops and laptops and can even help with setting up integration with other devices.

You can find our onsite technicians on duty in and around Toorak, Prahran, Burnley, Armadale, Hawthorn, Kooyong, Malvern, Camberwell, Deer Park, Sunshine, Coolaroo, and Gladstone Park.

We offer a wide range of support services to fix any and all issues you may have.

Convenient desktop support: Desktop Support is available 7 days a week 8:00 am – 7:00 pm excluding public holidays.

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    Onsite Technician

    Easy onsite service: You can avail our fast, onsite service.

    Secured remote service: For security reasons, remote desktop support is offered only after we fix a prior date of onsite service.

    Over the phone consulting: Regular customers get easy, over-the-phone consultancy.

    Follow-up: To get your system up and running, we conduct regular follow-ups over the phone and offer general consultancy.

    Why choose our Onsite Technical Service?

    Troubleshooting: Troubleshooting for computer failures, setup file sharing/web/print services, connecting peripheral devices and setting up/managing O/S breakdowns, and restoring an unresponsive computer.

    Application Services: Configure Desktop for Operating System, Install/Setup Applications, Setup remote access to local office resources, Upgrade systems (OS/hard drive/memory), Migrate data & settings from one computer to another.

    Security: Configure Firewall settings (network or local), Install/Setup Virus Protection, Anti-Theft apps& Anti-Theft devices, clean virus-infected computers, Restrict File Access to computer or server shares.

    All enquirers are usually addressed within 2 hours. All onsite appointments are generally set within 1-2 days, making us your first choice for onsite computer technician jobs.

    Why Choose Us?

    Any issue — big or small

    No matter what kind of technical issue you might have, we have the tools and the team to take care of it. Whether you need help with your infrastructure or are fending off a cyber attack and need urgent assistance, we can help.

    We speak your language

    We know that sometimes technology can be a little hard to understand. We’ll help break down your issue and explain it in plain English so that you know what’s going on and exactly what you’re paying for.

    Get back to work quickly

    Nowadays, we use technology for everything, which is great when it’s working. When it’s not? We show up on time and help you solve your issue fast so that you can get on with what you were doing.

    Expert advice

    We’ve been in the business of IT for a long time now. Our team is made of some of the best IT experts Melbourne has to offer, so you can rest assured that all of your IT is in good hands.

    Free consultation

    We provide a free, no-obligation consultation for all of our services. That way, you can see for yourself whether we will work well together and can rest easy that you’ve chosen the right people to handle your IT needs.

    Reliable work at a reasonable price

    We work with many small businesses, who don’t always have the biggest budget for IT. That’s why we try to keep our prices as low as possible, so that we can give you the best value in terms of what you get and what you pay for.

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